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FAQs

Tampa/ Rocky Point Travel Tips

Travel Tips and Frequently Asked Questions 

Does the Chase Suite Hotel allow Pets?

Yes, we welcome all well-mannered dogs. A Pet Fee of $75 is due upon check-in. Our pet-friendly rooms are limited (not all rooms are pet-friendly), so please call the hotel in advance to secure your accommodation. 

What are pet policies at Chase Suite Hotel?

Dogs must be registered at the front desk during check-in, and owners must sign the dog agreement. Chase Suite Hotel reserves the right to refuse service to any dog; if deemed appropriate, Chase Hotel may also ask that a disruptive or aggressive dog be removed from the property. Chase Hotel is not liable for any dog injuries sustained on the property.

A refundable deposit" of $100 for one dog ($150 for two dogs) is also required during check-in. If damage occurs or excessive cleaning is needed, the hotel may charge additional fees to cover the costs of repair/cleaning. To ensure the comfort and enjoyment of all our guests, please review the Chase Suite Hotel's Pet Policy

What is the Check-in policy at the Chase Suite Hotel?

A Guest must provide a major credit card at check-in to secure their room charges and incidentals. All stays require a security deposit. A credit card will be authorized at check-in for the deposit. This deposit will be refunded upon checkout and room inspection.  

We accept the following major credit cards only:

  • Visa
  • Master Card
  • American Express
  • Discover Card

We do not accept the following forms of payment

  • Cash
  • Chime
  • PayPal
  • Cash App / Venmo
  • Prepaid Cards

Does the check-in require deposit at the Chase Suite Hotel?

All stays require a $150 deposit. Credit cards will be authorized at check-in for the deposit. This deposit will be refunded upon checkout and room inspection.

We accept the following major credit cards only:

  • Visa
  • Master Card
  • American Express
  • Discover

What is the cancellation and No-Show Policy at the Chase Suite Hotel?

Cancellations made after 3pm the day prior to arrival are subject to a fee that equals to 1 night room charge and tax. Failure to arrive and check-in at the hotel will be treated as a No Show and will incur a fee that equals to 1 night room charge and tax.

Do You Allow Smoking On Property?

Chase Suite Hotel Tampa is a non-smoking hotel. We are committed to providing a safe and healthy place for the well-being of its guests, visitors and employees. As such, we strictly adhere to this policy. This non-smoking/vaping policy applies to all areas of hotel occupied by our guests and employees. (Smoking is defined as the act of lighting, smoking or carrying a lighted or smoldering cigar, cigarette or pipe of any kind. Vaping refers to the use of electronic nicotine delivery systems or electronic smoking devices such as e-cigarettes, e-pipes, e-hookahs and e-cigars).

Smoking and/or vaping is permitted only in a designated outdoor area, please ask our Front Desk for exact location

 What Amenities are included in my room rate at the Chase Suite Hotel?

We offer exclusive amenities within your room rate, including

  • Daily hot breakfast
  • Internet access is complimentary
  • Laundry Room with washers & dryers

What are ADA-accessible rooms at the Chase Suite Hotel?

Our hotel has some ADA-accessible rooms located on the 1st floor with wheelchair-accessible features and physically disabled facilities. ADA rooms are limited to our Studio Queen Suites.

Does the Chase Suite Hotel have a No-Party Policy?

We are committed to providing a safe and peaceful place for the well-being of our guests, visitors, and employees.

As such, WE STRICTLY ADHERE to our NO PARTY POLICY.

How do I get to the Chase Suite Hotel?

We are positioned on the west central coast of Florida along the waterfront of Rocky Point; you can access our hotel easily by car and take advantage of our free shuttle service.

  • Tampa Union Station - 20 minutes drive
  • Tampa Intl. Airport (TPA) - 6 minutes drive

For a map and directions, click here.

Does the Chase Suite Hotel have Elevators?

Our hotel does not have elevators. Please note that our two-bedroom suites and studio double suites are located on the second floor and are accessible only by stairs.

Are the Parking charges included in the Room Rate at the Chase Suite Hotel?

The hotel offers a free self-parking area for our guests. During check-in, please bring your vehicle information to register.

Do the Chase Suite Hotel have weekly rates or extended stay rates?

Yes, we offer discounted weekly rates. Please call our Sales Department at (813) 281-5677 for more information.

Does the Chase Suite Hotel offer special rates for Special Events?

Yes, we offer special rates for Special Events. Please note that bookings during Special Events are prepaid and non-refundable. Please call our Sales Department at (813) 281-5677 for more information.

What are the top attractions near the Chase Suite Hotel?

Our hotel puts you within minutes of top things to do and experience in Tampa / Rocky Point. Some nearby attractions are Busch Gardens, Adventure Island, George M. Steinbrenner Field, Tampa Museum of Art, and Raymond James Stadium.